All orders will be shipped within 5 working days and will be shipped in the order in which they were placed. In case of holidays or special circumstances (such as the Lunar New Year and typhoons), we will be closed and shipments will be suspended. Thank you for your understanding and support.

Free shipping on orders over 300 yuan in Taiwan and outlying islands

📦Friends in Taiwan can choose convenience stores or home delivery.

📦Friends who live on outlying islands, please choose home delivery, which will be delivered by the postman.

📦Overseas delivery is currently available in Hong Kong and Macau, and will be sent by SF Express. The postage is subject to the checkout page.

📦Friends who are not in the above areas, please contact the official website assistant before placing an order. The logistics options are:

• EMS parcel post (lower shipping cost)
• SF Express (faster arrival)

Obao assures you that your privacy is very important to us. Obao will not share your personal data with anyone, just like magicians protect their secrets.

We therefore ensure that our practices regarding the collection, use, retention, transfer and access of personal data comply with applicable laws and regulations.

Welcome to use the official website chat assistant!

By using this website and Obao's services, you agree to register as a brand member using your online ID or mobile phone number (Google/FB/IG/email) to receive messages. We may occasionally send you important messages, like caring for your alley aunt, to ensure you don't miss out on the latest news. Rest assured, Obao will prioritize important messages, so please try to resist the urge to share photos of your elders.

You may not have entered an email address. Please contact us to check the order status. If you only enter your mobile number, you will receive a text message notification when the package arrives at the designated convenience store. Please pay attention to the text message reminder.

Now, let's talk about the all-important topic of returns and exchanges. Obao fully understands that sometimes things don't go as planned. If you're not satisfied with your purchase, you can return it within 7 days of receipt. But please remember, the 7-day appreciation period is not a trial period. The product must be in its original packaging and has never been worn, used, or submerged in water. It must be free of damage, with the packaging and accessories intact, and the original tags and labels intact. Obao believes that everyone is an honest and well-mannered child. 🥰

In addition, we do not offer exchanges. If the product size is not suitable or you want to choose another color, please return it and re-order.

When applying for a return, if there are products with a combination discount, the entire discounted product must be returned together. If it is a partial return, the original price of each item will be calculated.

For example, if there are 3 items with a discount of 1,000, and you only return two, the remaining item will be calculated at the original price.

＊Important＊ In accordance with consumer protection laws and for personal hygiene reasons, underwear (underwear, bras) are not subject to the "7-day appreciation period" and cannot be returned or exchanged (except for defects and shipping errors by the store).

If you need to return

Please contact customer service within 7 days of receiving the product and provide your name, order number, contact number, name of the product being returned or exchanged, reason for return or exchange and photos. Customer service will assist you with the return or exchange after receiving the information.

We provide online credit card payment. If overseas friends need other payment methods such as Alipay or PayPal, please contact the official website assistant. We do not provide convenience store pickup payment at this time.

When you use this website and our services, it means that you have read in detail, clearly understood and agreed to accept all the contents of these Terms of Service.

When you click "I agree to the terms of service and return policy" in the checkout shopping cart, it means that you have known and agreed to all the terms of this agreement.

In addition, when you use specific services on the Oda official website, you may be required to comply with the terms of service or related regulations (such as short-term special events such as lucky draws) announced separately on the official website based on the nature of the specific service.

If you are under the age of 20, you may use this service only after your parents (or guardians) have read, understood and agreed to all the contents of this service agreement. When you use or continue to use this service, it is presumed that your parents (or guardians) have read, understood and agreed to all the contents of this service agreement and any subsequent modifications.

Our store will protect your personal information in accordance with the relevant provisions of the Personal Data Protection Act and comply with the store's privacy protection policy.

Thank you for reading this, my lovely little angel 😇